Key Facts & Disclosures

What ErasPay Is

Placeholder, pending legal review. A payments app over licensed partners. ErasPay is not a bank, does not hold deposits in its own name, and does not offer investments, trading or financial advice.

Who Holds Your Money

Placeholder, pending legal review. Which licensed partner holds the balance behind an ErasPay account, and how that money is kept separate from the company’s own funds.

What Is and Is Not Protected

Placeholder, pending legal review. The deposit protection that applies through the partner holding the funds, and what falls outside it.

Fees & Rates

Placeholder, pending legal review. Where current fees are published, and that a rate quoted for RMB, a gift card or crypto is inclusive of ErasPay’s margin.

Settlement & Timing

Placeholder, pending legal review. Expected timing for transfers, bill payments and sell-ins, and what happens during a partner or NIBSS outage.

Rates Quoted for Sell-Ins and RMB

Placeholder, pending legal review. A quoted rate is held for a stated window and can move once it expires. What you are shown before you confirm is what you get.

Service Availability

Placeholder, pending legal review. Access depends on partners and networks outside ErasPay’s control. What happens to a transaction that is in flight during an outage.

Complaints & Regulatory Contact

Placeholder, pending legal review. How to escalate a complaint, including to a regulator if unresolved.